Maintain 2021 easy for small and medium-sized companies
You can already do your job well, that’s why you got a promotion, but in addition to the increased paperwork, the responsibility can also bring the unexpected introduction of HR management issues.
Here are some top tips to make sure you are prepared.
Managing the difficult transition from team member to team leader
As a member of a team, you have built relationships with your colleagues. You can get along with some better than others and this may have shaped your perception of them.
It’s only natural for friendship groups to develop within teams, especially as the size of the group increases. However, if you do choose to lead this team, your job is to get the most out of everyone, not just those you get along with. Every employee has something to offer, and as a boss, you need to find out what it is and encourage their continued contribution to the success of the team.
solve a conflict
You may have witnessed conflicts in the office on occasion. You know the kind of scenario where polite debates turn into heated arguments. As a team member, you may have watched as those involved were led quietly into the manager’s office and some time later showed up in shame, but hopefully with the tension eased.
As a boss, conflict in the workplace is something you will encounter on a daily basis. You need to make sure that you also approach conflict resolution single-handedly. This is not the time for favoritism. Sometimes employees may pull in completely different directions and it is up to you to find and agree on a positive way forward.
Having difficult conversations
As a boss, you won’t always be able to deliver good news. If you have any concerns about a team member’s performance or behavior, you need to let them know that there is a problem and manage it.
If your company is laying off, you may decide who to let go and explain it to them. Burying your head in the sand is not an option. This type of conversation is required from time to time. The key is to make sure the message is fully delivered while minimizing the impact on morale and productivity.
See things from the other side
As a member of a team, you may be aware that policies and procedures apply to you, but you may not pay as much attention to them.
When you’re in charge, you need to keep an eye on things like out-of-office records and performance to make sure that action is being taken to fix issues before they grow into something bigger. You may find that policies and procedures are in place for a reason and can actually provide you with a handy tool for managing your team.
Laura Evans is an associate solicitor with your HR lawyer.